At JuliaTraverse, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.

Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, shipping/billing address, and payment details when you make a purchase or contact us.
  • Non-Personal Information: Browser type, device information, and website usage data through cookies and analytics tools.

How We Use Your Information

We use the collected information to:

  • Process and fulfill bookings and transactions.
  • Provide customer support and respond to inquiries.
  • Enhance your experience on our website.
  • Send promotional emails and updates (you can opt out anytime).
  • Prevent fraudulent activities and ensure website security.

Sharing of Information

We do not sell, rent, or trade your personal information. However, we may share it with trusted third-party service providers (such as payment processors, travel partners, and shipping companies) to facilitate order fulfillment. We may also disclose information when required by law.

Data Security

We implement strict security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no online data transmission is 100% secure, and we cannot guarantee absolute protection.

Cookies and Tracking Technologies

We use cookies to enhance your browsing experience, analyze website traffic, and improve our services.

Your Rights and Choices

You have the right to:

  • Access, update, or delete your personal information.
  • Request details about how we process your data.
  • Opt out of marketing communications at any time.

Opt-Out Instructions

If you no longer wish to receive marketing emails or promotional messages from us, you can:

  • Click the “Unsubscribe” link at the bottom of any marketing email.
  • Email us at [email protected] with the subject “Unsubscribe”, and your request will be processed within a reasonable timeframe.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.

Contact Us

For any questions or concerns regarding this Privacy Policy, please reach out to us:

📧 Email: [email protected]